Home / Distance Sales Agreement

Distance Sales Agreement

30 June 2026

The Distance Sales Agreement governing purchases made on Followoid, covering both Turkish (Section A) and United Kingdom (Section B) jurisdictions.

Dual Jurisdiction: This agreement applies Turkish law for sales in Turkey (Section A) and English law for sales in the United Kingdom (Section B).

Last Updated: 22 August 2026

Section A — Turkey

Prepared under Turkish Law No. 6502 (Consumer Protection Act) and the Distance Sales Regulations.

A.1 Seller Details

Trading NameSerkan Kısa (Sole Proprietorship)
Tax Number5581289828
AddressAtatürk Mah. Ertuğrul Gazi Sok. Metropol İstanbul Sitesi C1 Blok Kat 25, No:376, Ataşehir / Istanbul, Turkey
Emailinfo@followoid.com
Phone+90 850 307 6920
Websitehttps://followoid.com

A.2 Buyer Details

The name and email address registered in the system at the time of ordering shall be taken as the buyer's details.

A.3 Subject Matter and Services

This agreement covers the provision of digital social media growth services purchased by the Buyer through the followoid.com platform.

CategoryExamplesDelivery MethodEstimated Time
InstagramFollowers, likes, views, comments, saves, ExploreAutomated panel0 – 72 hours
TikTokFollowers, likes, views, comments, sharesAutomated panel0 – 48 hours
YouTubeSubscribers, views, likes, comments, playlist savesAutomated panel0 – 72 hours
Twitter/XFollowers, likes, retweets, quote tweetsAutomated panel0 – 48 hours
SpotifyListeners, followers, playlist savesAutomated panel0 – 72 hours
Other PlatformsLinkedIn, Pinterest, Telegram, etc.Panel / manualStated on service page

The exact price including any applicable taxes is shown on the order summary screen and in the confirmation email.

A.4 Payment

Payment may be made by credit/debit card, bank transfer (EFT), or account balance. Card details are never stored by Followoid; payment is processed via a PCI-DSS compliant provider over an SSL-encrypted connection.

A.5 Delivery

All services are delivered electronically; no physical delivery takes place. Delivery to the target account begins once the order is accepted by the system. Delivery times may vary depending on the service type, quantity, and current conditions on the relevant platform.

The target account must be set to public during the delivery period; delivery cannot be made to private accounts.

A.6 Right of Withdrawal

Pursuant to Article 49 of Law No. 6502 and Article 15/1-ğ of the Distance Sales Regulations: the right of withdrawal cannot be exercised for services whose digital delivery has commenced with the consumer's prior consent.

By completing an order, the Buyer acknowledges that:

  • the service is digital in nature and subject to immediate performance;
  • they waive the right of withdrawal; and
  • they have read this Pre-Information Form and this Distance Sales Agreement.

A.7 Guarantee and Refill

For services with a stated guarantee period on the service page, a free refill will be provided if a drop occurs after delivery. Refill requests must be submitted via the support system within the guarantee period.

A.8 Disputes

Please direct complaints first to info@followoid.com or the support system. If unresolved, you may apply to the relevant Consumer Arbitration Committee or Consumer Court according to the order value.

Section B — United Kingdom

Prepared under the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and UK GDPR.

B.1 Seller Details

Company NameKisa Digital LTD
Companies House No.17087896
Registered AddressOffice 17814, 182-184 High Street North, East Ham, London E6 2JA, United Kingdom
Emailinfo@followoid.com

B.2 Subject Matter

This is a distance contract for the supply of digital social media services purchased by the buyer through the online platform, governed by the Consumer Contracts Regulations 2013.

B.3 Right to Cancel

Under Regulation 37 of the Consumer Contracts Regulations 2013, the 14-day cancellation period does not apply where digital content supply has begun with the consumer's express consent and the consumer has acknowledged that the right to cancel is thereby lost. Completing an order constitutes that acknowledgement.

B.4 Consumer Rights

Under the Consumer Rights Act 2015, you retain the right to request repeat performance or a price reduction if a service is not delivered with reasonable care and skill or within a reasonable time.

B.5 Disputes

Please contact info@followoid.com first. If unresolved, you may use Alternative Dispute Resolution (ADR) mechanisms or the courts of England and Wales.